Connecting Communities and Driving Innovation in Washington

Across Washington, 2024 has been a big year, and that's true for Comcast. The company expanded its network to new areas, introduced new products, engaged more local businesses, and partnered with community non-profits to bridge the digital divide, all to connect customers to what they love. Read on for some of the highlights from an impactful 2024:

Expanding Reliable, Fast and Secure Network in Washington

This year, Comcast expanded its network to bring Xfinity and Comcast Business services to thousands more residents and businesses in Washington for the first time. These expansion projects enhance digital infrastructure, promote economic growth, and position residents and local businesses for success in an increasingly digital world.

Some of these projects in Washington included:

• Expanding the availability of reliable, high-speed, symmetrical Internet in the City of Medical Lake, enhancing digital infrastructure, promoting economic growth, and positioning residents and local businesses for success in an increasingly digital world. Comcast is constructing the infrastructure to connect 1,600 Medical Lake homes and businesses to this fiber network for the first time.
• Comcast's construction team started expansion to bring a next-generation network to Key Peninsula, Washington. The company activated service for the first customers in the area and will build out to more than 500 homes and businesses.
• Construction began in September to make a fast, reliable, fiber-rich network available to hundreds of rural Clark County homes and businesses. Construction is expected to continue through the summer of 2025, and more than 500 homes and businesses in the project area will have the foundational next-generation network in place to introduce new multi-gigabit Internet options.

Comcast has invested $1.1 billion in the last three years to expand and enhance its network technology and infrastructure in Washington.

Enhancing the Value and Innovation of Products

In 2024, Comcast continued to add innovative features and options to its mobile, Internet, and entertainment offerings, enhancing the value and innovation of its products.

Xfinity Mobile and Comcast Business Mobile continue to offer some of the lowest prices on the market, with residential customers saving up to 50% on their wireless bills when they switch from "the Big Three." In addition to savings, Comcast introduced WiFi Boost this year, which delivers speeds of up to 1 Gigabit per second when customers connect to millions of Xfinity WiFi hotspots.

Comcast launched Xfinity StreamSaver, a bundle of Peacock, Netflix, and Apple TV+ that delivers savings of over 30% annually. By bringing these premium streaming services together for the first time, Xfinity is making it easy for customers to enjoy exceptional entertainment, including thousands of hours of live sports, from the best streaming apps at an unparalleled value.

The company also introduced NOW, a brand of quality, low-cost Internet, mobile, and streaming TV products that customers can purchase month-to-month, whenever they want. Backed by the Xfinity network, NOW products feature all-in pricing, no contracts, and no credit checks.

For Internet customers, Comcast increased speeds at no additional cost – something the company has done every year for the past 20 years – making it easier to do more like video calling with friends, gaming, or streaming a movie with the family.

With Xfinity Store openings in Issaquah and Spokane, adding to nearly 40 retail locations throughout Washington, there are even more places to meet a team of local experts, ask questions, and experience Comcast products and services.

Building a Future of Unlimited Possibilities

Numerous organizations in Washington are working hard to increase Internet adoption and digital skills in Washington communities. Through Project UP, Comcast's $1 billion commitment to advance digital equity, the company has partnered with several to help build a future of unlimited possibilities. This initiative is a testament to the company’s commitment to inclusivity and ensuring everyone can access the digital world.

These trusted community organizations are training people to access the Internet, use devices, and build digital skills. They also help income-constrained individuals and households sign up for low-cost, high-speed broadband through Internet Essentials.

Recognizing People

Comcast takes great pride in celebrating the remarkable actions of its technicians when they rise to the occasion in challenging situations. This year, Comcast Senior Residential Technician Andrew McFarlain used a fire extinguisher to control a blaze under a smoking pickup truck on Highway 2. Similarly, Comcast Technician Marcus Williams performed CPR on a customer experiencing a medical emergency in South Seattle, providing crucial assistance until paramedics arrived. These technicians are an integral part of the communities they serve, often going above and beyond their day-to-day responsibilities to help those in need.

Company employees also volunteered in their communities with Team UP, the company's national employee volunteer program. Most recently, Comcast employee volunteers pitched in this holiday season to make a meaningful impact in the lives of nearly 300 Boys & Girls Club kids and their families, putting together a magical Holiday Meal night at the Everett Snohomish Boys & Girls Club. Dozens of Comcast volunteers collaborated to create a special night with a holiday meal, exciting entertainment, and hundreds of take-home meals distributed the next day.

Looking Ahead

Comcast is preparing to bring customers even more of what they love in 2025.

Disclaimer: Andy Colley is a senior director and copywriter for Comcast NBCUniversal.